At ThreatGEN, we respect the privacy of our customers, and we are committed to protecting their personal data. This privacy policy explains how we collect, use, and protect your personal data when you use our online portal. By using our product, you agree to the terms of this policy.

  1. Data We Collect
     
    We collect the following types of personal data:

    1. Account Information: When you sign up for our product, we collect your name, email address, company/organization name (optional), and billing information.

    2. Product Usage Information: We collect information about your use of our product, including your login information, IP address, activity logs, and user user/game statistics.

    3. Customer Support Information: When you contact our customer support team, we may collect information about the problem you are experiencing and the steps you have taken to try to resolve it.

  2. How We Use Your Data

    We use your personal data for the following purposes:

    1. To Provide Our Product: We use your personal data to provide our SaaS subscription-based product to you.

    2. To Improve Our Product: We use your personal data to analyze your use of our product and to improve the features and functionality of our product.

    3. To Communicate with You: We use your personal data to send you emails about your account, product updates, and promotional offers.

    4. To Provide Customer Support: We use your personal data to respond to your requests for assistance and to provide technical support.

  3. Data Sharing and Disclosure

    We do not sell or share your personal data with third parties unless required by law or necessary to provide our product. We may share your personal data with the following third parties:

    1. Service Providers: We may share your personal data with third-party service providers who assist us in providing our product, such as hosting providers, payment processors, and email marketing providers.

    2. Law Enforcement: We may disclose your personal data to law enforcement agencies or other government agencies if required by law.

    3. Business Transfers: If we are acquired by or merged with another company, we may transfer your personal data to the new owner.

  4. Data Retention

    We will retain your personal data for as long as necessary to provide our product and to comply with our legal obligations. We may also retain your personal data for a longer period if required by law.

  5. Use of Cookies

    We only use cookies on our website to maintain your session. A cookie is a small text file that is stored on your device when you access our website. We use cookies to keep you logged in to our website and to remember your preferences. We do not use cookies for any other purpose. By agreeing to this policy, you consent to our use of cookies.

  6. Your Data Rights

    You have the following rights regarding your personal data:

    1. Right to Access: You have the right to request access to the personal data we have collected about you.

    2. Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we have collected about you.

    3. Right to Erasure: You have the right to request that we delete your personal data.

    4. Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data.

    5. Right to Data Portability: You have the right to receive a copy of the personal data we have collected about you in a structured, machine-readable format.

  7. Data Security

    We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal data.

  8. Changes to this Privacy Policy

    We may update this privacy policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website. Your continued use of our product after the changes become effective constitutes your acceptance of the updated privacy policy.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at [email protected].